CRM For Long Term Service Providers

About
Easy Progress is a cloud platform made for companies that offer services that take a long time to complete. Some examples of potential users are construction companies and law firms. Some business processes that can be automated by this system:

Reduce customer support demands related to service status notifications/questions (client will be notified every time there is any progress (Eg a building company notifies the client that the status changed from “building foundation” to “building framing”)
Reduce customer support demands related to documents/images: The company can attach any kind of file to a service. Clients can log in and download the documents attached to their services.
No more papers: register clients, services, and backup documents in the cloud,

This system makes business processes efficient by aggregating the following features in a single platform:

Company Features
Client Dashboard: companies can control client data in the platform
Service dashboard: companies can save service-related data in the platform. It is also possible to attach any kind of file to the services
Company login link: each company has a unique link to allow clients to easily log in by phone number and track service status or download files attached to their service. Optionally, the company can disable this link.
Autocompletion: some fields like service status, progress, and client name have autocompletion to allow easier form fulfillment.