Cannabis Stores Industry Terminology

Adult-use sales begin at 9 a.m. per local ordinance; We have separate medical and adult-use menus; The new store is licensed for adult-use only, not medical patients.

Security performs age verification at the door; The POS prompts a second ID scan for age verification; Our policy requires age verification on all deliveries.

We lifted AOV by bundling a pre-roll with gummies; Weekend promos reduced AOV but grew traffic; Track AOV by category to target upsell opportunities.

Scan the batch number to pull the COA; We quarantined all units from that batch number; Mix-ups in batch numbers can trigger compliance issues.

Today’s BOGO is buy one eighth, get one half off; BOGOs are not stackable with loyalty points; We need to verify BOGO compliance with state promo rules.

Our budtenders complete product and compliance training monthly; A budtender recommended a low-dose edible for a beginner; Budtender notes in the CRM improved repeat purchases.

The product label lists major cannabinoids and terpenes; Educate customers on minor cannabinoids like CBN; We segment inventory by cannabinoid profile.

Stock CBD topicals near checkout for attachments; Confirm CBD products meet local testing and labeling rules; Customers often ask for CBD:THC ratios for balance.

Link the COA via QR code on the menu; Pull the COA if a customer questions potency; COA mismatches can trigger recalls and fines.

Verify child-resistant packaging on all edibles; Repack non-compliant items before sale; Our vendor supplies compliant, resealable pouches.

Improve gross margin by negotiating COGS; Only COGS are deductible for cannabis businesses; We track COGS by category to set price floors.

Check local rules before stocking Delta-8; We label Delta-8 separately from delta-9; The chain discontinued Delta-8 due to regulatory risk.

Pre-pack reduces handling and speeds checkout; Deli-style requires rigorous FIFO and humidity control; Our state banned deli-style post-COVID.

Educate new consumers on 2.5–5 mg servings; Store edibles away from heat to preserve potency; We track edible sell-through by flavor and dose.

Use terpene profiles to discuss the entourage effect; Full-spectrum products market the entourage effect; Avoid making medical claims when referencing the entourage effect.

Our menu shows tax-included out-the-door pricing; Excise tax rates changed this quarter; Train staff to explain excise vs sales tax.

Use FIFO especially for infused pre-rolls; Audit shelves to correct FIFO violations; FIFO dashboards flag slow-moving SKUs.

Place top-shelf flower at eye level per planogram; Monitor jar humidity packs for deli-style; We track returns due to dry flower.

Our target gross margin is 52% across categories; Gross margin on vapes fell due to price compression; Bundle pricing protected gross margin on flower.

We require COAs for all hemp-derived cannabinoids; Some stores limit hemp-derived intoxicants; Check shipping restrictions for hemp items.

We tag menu items as indica, sativa, or hybrid; Train staff to discuss effects beyond the label; Our filters let shoppers browse by indica/sativa.

Aim for higher turnover on pre-rolls; We cut SKUs with low turnover; Vendor terms improved turnover by shortening reorder cycles.

Avoid brands accused of lab shopping; Compare COAs across labs for consistency; Potency inflation often signals lab shopping.

This city’s local control prohibits delivery; Local control caps retail licenses at five; Buffer zones under local control affect our site plan.

Add cameras in vault and receiving for loss prevention; Cycle counts revealed loss prevention gaps; Staff sign SOPs that cover loss prevention.

Double points days lifted repeat visits; SMS loyalty messages must be compliant; Tiered loyalty boosted UPT on accessories.

Reconcile POS sales with Metrc daily; Metrc tag errors caused negative inventory; Staff must complete Metrc training before handling intake.

The MSO standardized planograms across markets; MSOs face complex 280E tax planning; Local brands compete with MSO house lines.

Our omnichannel menu syncs with POS inventory; Curbside and pickup are part of our omnichannel flow; Maintain consistent promotions across channels.

Coach new users on edible onset times; Sublingual tinctures have faster onset than gummies; Onset depends on tolerance and meal timing.

We advertise OTD pricing to reduce checkout surprises; POS is set to show OTD and pre-tax prices; OTD comparisons help price-position key SKUs.

Update the planogram for holiday bundles; Planograms reserve endcaps for high-margin vapes; Compliance signage locations are on the planogram.

Our POS enforces purchase limits automatically; POS outages trigger manual Metrc reporting; Choose a POS with native loyalty.

Beware of unusually high potency percentages; Cross-check COAs to detect potency inflation; Educate customers that potency isn’t the only quality indicator.

Feature pre-rolls near checkout to raise UPT; Track pre-roll returns for canoeing issues; Infused pre-rolls require clear labeling of total mg THC.

The POS blocks basket sizes over the purchase limit; Explain purchase limits to tourists; Delivery orders count toward daily limits.

280E shapes our pricing and staffing decisions; We structured departments to maximize allowable COGS; 280E cash tax burden pressures margins.

Resolve seed-to-sale discrepancies daily; Intake requires seed-to-sale tags before shelving; Auditors review seed-to-sale reports during inspections.

Weekly cycle counts help control shrink; Logged a shrink event and adjusted Metrc; Loss prevention training reduced shrink by 30%.

Avoid duplicate SKUs across sizes; Create SKUs that encode potency bands; SKU-level margins inform assortment.

Our city reserves licenses for social equity applicants; Partnering with a social equity brand supports our mission; Confirm ongoing eligibility requirements for equity licenses.

Staff must sign SOPs at onboarding; We updated SOPs after a compliance audit; SOPs define escalation steps for failed ID checks.

Display terpene charts near the flower case; Customers ask for limonene-heavy sativas; We train staff to discuss terpene-driven effects.

This edible has 10 mg THC per serving; Customers often equate high THC with quality; We comply with state THC potency caps for beverages.

Show customers how to use the dropper for 5 mg; Tinctures appeal to discreet consumers; Note faster onset than traditional edibles.

Train on add-ons to increase UPT; Track UPT by associate to tailor coaching; Bundles lifted UPT without heavy discounting.

Educate on proper storage to prevent leaks; Stock state-compliant additive-free carts; Warranties reduce returns on defective carts.

Vertical integration improved margins on house brands; Some states mandate or ban vertical integration; Inventory is transferred intraco within Metrc.

Launching a white-label pre-roll line boosted margins; Ensure QC and COAs for white-label SKUs; White label allows exclusive, differentiated offerings.

The site passed zoning compliance for 600-foot buffers; Zoning restricts our exterior signage; We verified parking minimums during zoning review.