Leading Executives in Collection Agencies
Ashish Masih
President & Chief Executive Officer, Encore Capital Group (Midland Credit Management)
Encore’s President & CEO since June 2017, he leads one of the world’s largest debt buyers/servicers and previously ran MCM, Encore’s biggest business unit.
Martin Sjolund
President & Chief Executive Officer, PRA Group, Inc.
Appointed President & CEO effective June 17, 2025; formerly led PRA Group Europe across 15 markets and oversaw nearly $3B in portfolio investments.
Company press release | Investor Relations (email) | Newsroom (Investorroom)
Joseph (Joe) Laughlin
Chief Executive Officer, Transworld Systems Inc. (TSI)
CEO guiding TSI’s growth as the largest U.S. technology‑enabled ARM company, including the ACT Holdings/Convergent integration and ongoing recapitalization.
Press (acquisition) | Press (leadership) | Company contact
John Erickson Jr.
President & Chief Executive Officer, IC System, Inc.
Third‑generation family leader at one of America’s oldest collection agencies, credited with expanding nationally while emphasizing compliance and ethics.
Company | Directory (key people) | LinkedIn (company)
Erica Parks
President & Chief Executive Officer, CBE Companies
Elevated to President & CEO, she’s driving an inclusive, tech‑forward transformation in contact center and collections, earning CBE a 2025 BBB Torch Award for Ethics.
Leadership page | Press (award)
Mark Ravanesi
Chief Executive Officer, TrueAccord
Heads the digital‑first collections pioneer that popularized machine‑learning outreach and consumer‑friendly self‑service repayment.
Michael J. Barrist
Chief Executive Officer & Chairman, Radius Global Solutions
Former NCO Group founder/CEO who built RGS into a major collections and CX outsourcer through technology, compliance and multi‑site expansion.
Sandeep Behari
Chief Executive Officer, MRS BPO, LLC (MRS)
Brought a fintech mindset to modernize MRS’s operations and growth agenda as CEO, alongside a seasoned leadership team and analytics‑driven strategy.
David Burton
President & Chief Executive Officer, Jefferson Capital (Nasdaq: JCAP)
Founder‑CEO who grew JCap from 2002 start‑up to a multinational purchaser/manager of receivables and led its successful Nasdaq listing in June 2025.
Ron Greene
President & Chief Executive Officer, Afni, Inc.
Long‑time leader credited with transforming Afni from a regional collections shop into a global CX and collections provider with 10,000+ employees.
Leadership page | Collections site
Samuel Rehm
President & Chief Executive Officer, ERC (Enhanced Resource Centers)
Finance executive turned CEO steering ERC’s global BPO/collections footprint and post‑2018 modernization across people, tech, and compliance.
Corporate registry snapshot | Company
John Yung
President, International and Cabot Credit Management, Cabot Credit Management (Encore Capital Group)
Encore’s President, International and Head of Cabot; oversees Encore’s European businesses plus select LATAM/APAC investments and strategy.
Johan Åkerblom
Chief Executive Officer & President, Intrum AB
Appointed CEO & President in July 2025 to lead Intrum’s post‑recapitalization execution, focusing on capital‑light growth and technology‑enabled collections.
Marwin Ramcke
Chief Executive Officer, EOS Group (Otto Group)
CEO of Europe’s leading NPL investor/servicer, noted for strong portfolio investments and top‑rated ESG practices across 20+ countries.
ESG/CR quotes | Press (financials)
Colin Storrar
Group Chief Executive Officer, Lowell Group
Group CEO since 2019; ex‑CFO who scaled Lowell into a pan‑European credit management platform across the UK, DACH and Nordics.
Executive profile | Crunchbase
Zach (Zachary) Lewy
Founder, Chief Executive Officer & Chief Investment Officer, Arrow Global Group
Founder, CEO & CIO who built Arrow into a leading pan‑European credit and real‑estate investor/servicer managing €100bn+ of serviced assets.
Company media | Company award news
Piotr Krupa
President & Chief Executive Officer, KRUK S.A.
Co‑founder and CEO since 2003; expanded KRUK into a top EMEA debt buyer/servicer with market‑leading positions and record recoveries.
Investor news | Regulatory note (reappointment)
Trond Kristian Andreassen
Chief Executive Officer, B2 Impact ASA (formerly B2Holding)
Veteran industry operator appointed CEO on Dec 1, 2024 to lead the pan‑European debt manager’s next phase of streamlined, platform‑driven growth.
CEO transition (news) | Company
Thomas Beregi
Managing Director & Chief Executive Officer, Credit Corp Group (ASX: CCP)
Long‑tenured MD & CEO who diversified Australia’s largest listed debt buyer into the U.S. and scaled lending and collections businesses.
Josh Foreman
Founder & Chief Executive Officer, InDebted
Founder & CEO of the digital‑native global collector known for machine‑learning journeys and CX‑led collections; now generating most revenue in the U.S.
Company (About leadership) | Funding news
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