Leading Executives in Furniture Repair
Jesse Johnstone
President, Fibrenew
President of the 300+ location leather, plastic and vinyl restoration franchise operating across six countries; visible industry voice and frequent author on Fibrenew’s platform.
Gordian Tork
Chairman & CEO, Uniters North America (UNITERS Group)
Founder of UNITERS (1991) and longtime Chairman & CEO; expanded Uniters North America into a leading administrator of furniture service plans and care products.
Website | Executive site | LinkedIn (company)
Tim Mrotek
General Manager, North America, Guardsman (an Amynta Group company)
Leads Guardsman’s North American operations as General Manager for the century‑old furniture care, protection plan and repair brand.
Website | Newsroom | LinkedIn (company)
Alan M. Salmon
President & CEO, Montage Furniture Services (an One80 Intermediaries company)
Veteran warranty executive who built MFS into a national furniture protection and repair administrator; continues to lead the brand following its 2022 acquisition.
Website | Support | LinkedIn (company)
Chris Gammill
Chief Executive Officer, TCB Franchising (AmeriSpec, Furniture Medic, Renew Medic)
Franchising leader overseeing a portfolio that includes Furniture Medic and Renew Medic; advancing growth and brand support across North America.
Bob Dickson
Brand Leader, Furniture Medic (a TCB Franchising brand)
Heads one of the largest furniture repair and cabinet transformation franchise systems as its Brand Leader.
Website | Franchise info | LinkedIn (brand)
Mitch Dodd
Brand Leader, Renew Medic (a TCB Franchising brand)
Guides the specialty cabinet restoration brand’s rapid franchise expansion and insurance‑carrier partnerships.
Website | LinkedIn (executive)
Derek Wysong
Chief Operating Officer, Furniture Solutions Network (FSN)
Operations chief for a nationwide in‑home furniture repair network; FSN’s founder Rex Folkerts (1972–2025) merged with Uniters Group and later passed away on June 13, 2025.
James Lane
Founder & Chief Executive Officer, Emmiera Group (formerly Homeserve Furniture Repairs)
Founder who scaled the UK’s largest furniture repair business (rebranded from Homeserve Furniture Repairs in 2023), serving 25,000+ customers monthly with ~250 staff.
Martin Napper
Chief Executive Officer, Castelan Group (UK)
Leads one of the UK’s top furniture care, protection plan and repair specialists, supplying major retailers with nationwide service.
Ben Staerck
Managing Director, Furniture Clinic
Took over as Managing Director in 2012 and grew the company into a global supplier of leather, fabric and wood repair products used by pros and DIYers.
Richard Hutchins
Founder, Leather Repair Company (UK)
Founder who built an award‑winning leather repair and training brand with expanding international distribution and franchise partnerships.
Shane Withers
Vice President & General Manager, Mohawk Finishing Products (RPM Wood Finishes Group)
General manager of “The Original Touch‑Up Company,” a leading supplier of professional wood and leather touch‑up and repair products to the trade.
Troy Pait
President, Touch‑Up Solutions
President credited with pioneering co‑branded touch‑up lines matched to major manufacturers’ finishes, plus training and color‑match systems.
Tony Milano
Chief Executive Officer, ServeCo North America
CEO leading an integrated platform for furniture protection plans, on‑site cleaning and repair services, and loyalty programs for manufacturers and retailers.
Kevin Rupkey
Chief Executive Officer, ProtectAll (formerly GBS Enterprises)
Warranty veteran who rebranded GBS as ProtectAll in 2021 and expanded its furniture protection and service offerings; CEO since August 2020.
Sean M. Hicks
Chief Executive Officer & Chairman, New Leaf Service Contracts
Chairman & CEO of a fast‑growing administrator of extended protection plans (including furniture), partnering with A‑rated carriers and nationwide service networks.
Website | Service portal | LinkedIn (company)
Holly Murry
President, FRSTeam
President of the North American contents and textiles restoration franchise; oversees operations that include upholstery/soft‑goods restoration after fire and water losses.
Mario Insenga
Founder & Principal, The Refinishing Touch
Pioneer of on‑site furniture refinishing for hospitality, university and government markets; championed eco‑friendly ‘repair vs. replace’ asset management since 1977.
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