Other Finance and Insurance Businesses Industry Terminology

ACH (Automated Clearing House)

A U.S. batch-based electronic funds transfer network used for credits and debits such as payroll, bill pay, premium drafts, and vendor payouts; governed by Nacha operating rules with next-day and same-day settlement options.

We shifted premium collections from checks to ACH debits to cut DSO; Same Day ACH reduced our funding lag by one day; The ACH return (R01) indicated insufficient funds on the customer’s draft.


Adverse Action Notice

A required notice under ECOA/Reg B and FCRA when credit is denied or offered on less favorable terms, or when insurance pricing is adversely impacted by credit information; must state specific reasons and consumer rights.

Mail the adverse action notice within 30 days of the credit denial; Include key score factors when the FCRA triggers apply; The insurer issued an adverse action notice when the renewal premium increased due to credit.


Adverse Selection

The tendency for higher-risk customers to be more likely to buy or retain coverage or credit, raising loss costs or charge-offs if pricing/underwriting doesn’t reflect risk.

Usage-based telematics helped reduce adverse selection in auto; Our BNPL merchant mix showed adverse selection toward higher-return risk tiers; Broad underwriting without verification led to adverse selection and higher loss ratios.


Agent of Record (AOR)

The licensed producer designated to service and represent an insured’s account; can be changed via an AOR/BOR letter.

The client signed an AOR letter to switch brokers; Carriers recognize AOR changes on the next policy effective date; The AOR is responsible for marketing the risk and coordinating renewals.


Anti-Money Laundering (AML)

A set of laws, controls, and monitoring to detect and report laundering/terrorist financing, including CDD/KYC, transaction monitoring, and SAR filings.

Our AML system flagged unusual premium payment patterns; The MSB filed a SAR within 30 days; We updated our AML risk assessment to include new virtual asset exposures.


Asset-Backed Security (ABS)

A bond backed by pools of assets (e.g., auto loans, credit card receivables, small-business loans); cash flows pass through to investors with credit enhancements.

We issued an ABS backed by prime auto receivables; Excess spread and OC support the ABS structure; The AAA tranche pays down first per the waterfall.


Asset-Based Lending (ABL)

Loans secured by specific assets (receivables, inventory, equipment) with borrowing bases, reporting, and collateral monitoring.

We closed a $50 million ABL revolver against AR and inventory; Weekly BBCs are required to update borrowing availability; File a UCC-1 to perfect the lender’s security interest.


Attachment Point

The loss level at which reinsurance or stop-loss coverage begins to pay; below this, the ceding company or insured retains the risk.

The cat XoL attaches at $50 million; The policy has a $500k attachment point with 10% coinsurance above; We raised the attachment point to reduce reinsurance premium.


Bank Secrecy Act (BSA)

U.S. AML cornerstone statute requiring programs, recordkeeping, and reporting (e.g., CTRs, SARs), enforced by FinCEN and prudential regulators.

The MSB’s BSA program includes CDD and EDD for high-risk customers; We filed a CTR for cash premiums exceeding $10,000; 314(b) information sharing helped identify mule accounts.


Basis Points (bps)

One hundredth of a percentage point; 100 bps = 1.00%. Widely used for pricing, fees, and spreads.

We priced the facility at SOFR + 350 bps; Interchange dropped 10 bps year-over-year; The insurer cut commission by 25 bps.


Bordereau

A periodic report (premium, claims, risk) from an MGA/coverholder to a carrier or reinsurer under delegated authority.

Submit the monthly premium bordereau by the 10th; The claims bordereau reconciles paid and case reserves; Bordereaux quality drives trust in the binding authority.


Buy Now, Pay Later (BNPL)

Point-of-sale installment credit split into interest-free or low-interest payments, often merchant-subsidized and embedded in checkout.

Our BNPL approval rate rose after adding alternative data; We monitor BNPL vintage curves for early delinquencies; Regulators are moving to align BNPL with TILA disclosures.


Captive Insurance

An insurance company formed by a parent or group to insure its own risks, often using fronting carriers and reinsurance; includes single-parent, group, and cell structures.

We formed a Vermont captive to retain high-frequency losses; The program uses a fronting carrier with collateral in a trust; A protected cell captive allows multiple participants to segregate risk.


Case Reserve

An adjuster’s best estimate of the ultimate cost of an individual claim, updated as facts develop; part of total loss reserves with IBNR.

We increased the case reserve after new medical reports; Case reserve adequacy affects the loss ratio; The actuary reviewed case reserving patterns by line.


Chargeback

A reversal of a card transaction initiated by the issuer when a cardholder disputes a charge; merchants may contest via representment.

Our chargeback ratio exceeded the card network threshold; We implemented 3DS to reduce friendly fraud chargebacks; Use compelling evidence to win representment.


Combined Ratio

A key insurance profitability metric: (losses + expenses) ÷ earned premium; below 100% indicates underwriting profit.

The combined ratio improved to 96%; Expense discipline offset higher catastrophe losses to keep the ratio under 100%; The MGA’s commission structure pressured the carrier’s combined ratio.


Credit Enhancement

Protections that improve a security’s credit profile, such as subordination, overcollateralization, reserve accounts, excess spread, and guarantees.

We sized OC to hit AAA; A reserve account traps cash when triggers breach; Monoline wraps once provided external credit enhancement.


Current Expected Credit Losses (CECL)

U.S. GAAP standard requiring lifetime expected loss recognition on financial assets at origination/acquisition, updated each reporting period.

We incorporated macroeconomic scenarios into CECL; LGD and PD assumptions drive our CECL reserve; Day-1 CECL increased for longer-tenor loans.


Deductible

The amount the insured must pay before the insurer’s coverage applies; can be per-claim, per-occurrence, or aggregate.

A $1,000 deductible lowered the premium; The policy has a per-occurrence deductible; The stop-loss policy includes an annual aggregate deductible.


Delegated Authority (MGA/MGU)

When a carrier authorizes a managing general agent/underwriter to underwrite, price, bind, and service policies within defined guidelines.

The MGA has binding authority up to $5M TIV; Bordereaux and audits oversee delegated authority performance; The coverholder renews risks under the carrier’s rating plan.


Due Diligence

Structured investigation of counterparties, assets, portfolios, or transactions to validate quality, compliance, and risks.

Investors ran loan-level due diligence before the ABS deal; We completed MGA due diligence prior to granting authority; Enhanced due diligence was required for the high-risk MSB.


Embedded Finance

Distribution of financial products within non-financial customer journeys via APIs/partnerships (e.g., payments, lending, insurance at point of need).

The platform launched embedded premium financing at checkout; We embedded small-business insurance into the POS onboarding flow; The OEM added embedded auto insurance at vehicle purchase.


eSignature (ESIGN/UETA)

Electronic signatures and records made legally valid in the U.S. by ESIGN and UETA, enabling digital onboarding and contracting.

We use eSignature for policy binds and endorsements; Audit trails satisfy ESIGN consent requirements; The lender’s Reg Z disclosures are delivered for e-consent.


Excess of Loss (XoL)

A form of non-proportional reinsurance where the reinsurer pays losses above a specified retention up to a limit.

Purchase cat XoL to cap aggregate losses; The layer attaches at $25M and exhausts at $75M; An occurrence XoL differs from aggregate stop-loss.


Excess Spread

In securitizations, the difference between asset yield and deal costs (funding, servicing, losses); a first-loss buffer/credit enhancement.

Excess spread covers early delinquencies; The trigger traps excess spread when OC falls; We modeled seasoning to stabilize excess spread.


Factoring

Selling accounts receivable at a discount for immediate cash; may be recourse or non-recourse, with servicing and notification terms.

The factor advanced 85% against verified invoices; Non-recourse factoring shifts credit risk to the factor; A UCC filing perfects the factor’s interest.


Fair Credit Reporting Act (FCRA)

U.S. law governing consumer reports: permissible purpose, accuracy, dispute handling, adverse action, and risk-based pricing notices.

We certified permissible purpose before pulling credit; The consumer disputed a tradeline under FCRA; Risk-based pricing notices were triggered by the credit score.


Fronting Carrier

A licensed insurer that issues policies on behalf of a captive/MGA and cedes risk via reinsurance, often backed by collateral.

The captive uses a fronting carrier in admitted states; The front requires a trust or LOC to secure obligations; Fronting fees are priced as a percent of GWP.


GLBA (Gramm-Leach-Bliley Act)

U.S. law requiring privacy notices and safeguards to protect consumer financial information; includes the Safeguards and Privacy Rules.

We issued annual GLBA privacy notices; Our vendor due diligence aligns with the GLBA Safeguards Rule; GLBA exceptions allow certain servicing disclosures.


Gross Written Premium (GWP)

Total premium written before reinsurance cessions and cancellations during a period; a top-line growth measure.

GWP rose 12% with new MGA programs; Net written premium grew slower due to higher cessions; We track GWP by line and channel.


Hard Market

A period of rising rates, tighter terms, and reduced capacity in insurance, often after large losses or capital withdrawal.

Property cat saw a hard market post-catastrophes; Retentions increased and limits contracted; E&S channels grew during the hard market.


High-Risk Merchant (HRM)

Merchants deemed higher risk by acquirers due to chargeback rates, industry type, fraud exposure, or regulatory scrutiny.

CBD merchants are often classified as HRM; The acquirer set a rolling reserve for the HRM portfolio; We deployed 3DS and velocity checks to stabilize chargebacks.


IBNR (Incurred But Not Reported)

Loss reserves for events that have happened but have not yet been reported or fully developed; estimated actuarially.

IBNR increased due to reporting lags; Triangle methods informed IBNR for long-tail lines; IBNR volatility impacts the combined ratio.


Indemnity

A contractual obligation to compensate for loss or damage; in insurance, the policy indemnifies the insured subject to terms and limits.

The indemnity clause triggered defense and settlement; Indemnity basis differs from agreed value; The surety indemnity agreement allows recovery from the principal.


Insurance-Linked Securities (ILS)

Capital markets instruments that transfer insurance risk to investors, such as catastrophe bonds, sidecars, and collateralized reinsurance.

We issued a cat bond to cover peak wind risk; Collateralized re reloaded capacity in a tight market; ILS spreads widened amid model uncertainty.


Interchange Fee

A fee paid by the acquirer to the issuing bank for each card transaction; typically a major component of merchant discount rates.

Interchange optimization reduced costs for card-not-present sales; Debit interchange caps affect revenue; Network updates changed our interchange tables.


Joint and Several Liability

A legal doctrine where each of multiple obligated parties can be liable for the full amount, not just their share.

Co-borrowers signed with joint and several liability; The surety pursued all indemnitors jointly and severally; Intercreditor language addressed joint and several obligations.


Key Risk Indicator (KRI)

A metric used to signal increasing risk exposure and prompt management action; aligned to risk appetite thresholds.

Our KRI for chargeback rate breached the red zone; A KRI tracks claim cycle time to detect leakage; We set KRIs for third-party vendor outages.


Know Your Business (KYB)

Verification of a business customer’s identity, ownership, and legitimacy, including UBO checks and sanctions screening.

KYB flagged a shell company with opaque ownership; We validated the merchant’s operating address and NAICS code; KYB refreshes are triggered by risk events.


Know Your Customer (KYC)

Identity verification and customer due diligence at onboarding and ongoing, including PII validation, sanctions, and watchlist checks.

We adopted eKYC with document and liveness checks; OFAC screening is embedded in our KYC flow; We escalate to EDD for PEPs and higher-risk profiles.


Lien Perfection (UCC-1)

Establishing a secured creditor’s legal priority in collateral, commonly by filing a UCC-1 financing statement for personal property.

File a UCC-1 to perfect the ABL lender’s interest; We searched UCC records to confirm first lien position; PMSI rules can prime prior filings for specific collateral.


Lloyd’s Coverholder

An entity with delegated authority from a Lloyd’s syndicate to bind policies and issue documents within an agreed binder.

The coverholder writes E&S risks under Lloyd’s paper; The binder sets limits, territories, and classes of business; Lloyd’s audits coverholder compliance annually.


Loss Given Default (LGD)

The percentage of exposure not recovered when a borrower defaults, after collateral and recoveries; used in pricing, CECL, and risk models.

Senior secured loans show lower LGDs than unsecured; We calibrated LGD by segment and cycle; LGD plus PD and EAD determine expected loss.


Loss Ratio

In insurance, losses (incurred) divided by earned premium; often combined with expense ratio to assess profitability.

The auto book’s loss ratio improved after rate filings; Weather events spiked the quarterly loss ratio; We target a 60–65% loss ratio for this program.


Merchant Cash Advance (MCA)

A purchase of a merchant’s future receivables, repaid via a fixed percentage of daily sales or ACH debits; priced via factor rates, not APR.

The MCA takes 10% of daily card batches; A confession of judgment may be used in some jurisdictions; We monitor holdback rates to manage cash flow pressure.


Model Risk Management (MRM)

Governance, validation, and controls over models used in underwriting, pricing, credit, fraud, and reserving to ensure accuracy and fairness.

We validated the loss model per SR 11-7 principles; Challenger models reduced bias and drift; A model inventory and tiering drive MRM priorities.


Money Services Business (MSB)

A FinCEN-registered entity engaged in money transmission, currency exchange, check cashing, prepaid access, or similar activities; often requires state MTLs.

Our program manager operates as an MSB with 40+ state licenses; MTL renewal deadlines drive compliance calendars; The bank conducts enhanced oversight of MSB partners.


Moral Hazard

When protection from loss changes behavior and increases risk-taking or reduces loss prevention effort.

Low deductibles may increase small claims frequency; Lapse in telematics monitoring raised moral hazard concerns; Guarantees can create moral hazard for lenders.


NAIC (National Association of Insurance Commissioners)

U.S. standard-setting body for state insurance regulators; develops model laws, RBC formulas, statutory accounting, and tools like SERFF.

The filing follows NAIC model language; RBC ratios met NAIC standards; We submitted rate filings via SERFF per NAIC guidelines.


Net Charge-Off Rate (NCO)

Charge-offs net of recoveries divided by average receivables/loans in the period; a key credit performance metric.

NCOs rose 80 bps in subprime vintages; We tightened underwriting after NCOs breached limits; Seasonality affects NCO rates in small-dollar lending.


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