Top Journalists in Other Personal Service Businesses
Alex Bitter Business Insider
Senior retail reporter who frequently covers service-heavy consumer businesses (fitness, beauty chains, pet services) and franchising dynamics that affect personal-service operators. Specialties: Retail and consumer services, franchising, personal-care chains, small-business labor/gig issues.
Email | Author page | X/Twitter
Mark Brooks Online Personals Watch / Internet Dating Excellence Association
Founder/editor of Online Personals Watch and host of IDEA; long-time industry analyst-journalist focused on the business of dating services globally. Specialties: Online dating and matchmaking industry, marketplaces, subscription services, industry benchmarks and leadership interviews.
Email | Site | IDEA contact
Rachel Brown Beauty Independent
Editor-in-chief steering Beauty Independent’s coverage of beauty and wellness entrepreneurship, including service-led business models and founders. Specialties: Indie beauty, salons/spas, aesthetics services, emerging brands, fundraising/M&A.
Tim Burke American Drycleaner
Editor covering the business of dry cleaning—operations, technology, staffing and growth strategies for garment-care service providers. Specialties: Dry cleaning and garment care operations, plant management, route services, technology and HR for cleaners.
Allison Collins WWD / Beauty Inc.
Senior editor for beauty at WWD and Beauty Inc., reporting on market trends, deals and the services side of the beauty economy. Specialties: Beauty industry, services and retail, M&A and brand strategy with crossover to salon/spa trends.
Don Franz Photo Imaging News / Photofinishing News
Publisher/analyst-journalist of Photo Imaging News reporting on photofinishing and imaging services worldwide. Specialties: Photo imaging and photofinishing services, labs, kiosks and retail photo operations; global market analysis.
Jerry Grossman Digital Imaging Reporter
Editor-in-chief of Digital Imaging Reporter, the U.S. trade title focused on the business of imaging—retailers and service providers. Specialties: Photo retail and services, print labs and kiosks, industry operations and dealer trends.
Mark Kalaygian Pet Business
Publishing director and editor-in-chief covering the pet industry’s retail and services segments for Pet Business. Specialties: Pet retail and services (grooming, daycare/boarding, training), category trends and operator best practices.
Jane Kitchen Spa Business (Leisure Media)
News editor with Spa Business (Leisure Media), reporting on spa operations, concepts and investments worldwide. Specialties: Global spa/wellness facilities, hotel/resort spa programming, treatments, tech and investment.
Kelly Kovack BeautyMatter
Founder/CEO of BeautyMatter and a frequent writer/host providing analysis on beauty/wellness, including service-led concepts and retail services. Specialties: Beauty and wellness industry analysis, founder/operator issues, services/retail crossover; podcasts and thought leadership.
Lisa Loverro Organic Spa Magazine
Editor-in-chief guiding Organic Spa Magazine’s coverage of spa/wellness services and the businesses behind them. Specialties: Spa and wellness travel, spa operations and treatments, lifestyle services and partnerships.
Claire McCormack Beauty Independent
Senior editor and industry commentator at Beauty Independent with deep reporting on emerging beauty/wellness categories, including service-driven models. Specialties: Beauty/wellness entrepreneurship, sexual wellness, trends shaping service concepts and community building.
Matt Poe American Laundry News
Editor covering laundry services and textile care operations across healthcare, hospitality and industrial sectors. Specialties: Commercial and on-premise laundry services, plant operations, cybersecurity and technology for textile-care services.
Priya Rao The Business of Fashion (The Business of Beauty)
Executive editor of The Business of Beauty at BoF, overseeing beauty/wellness coverage and reporting on service-led business models. Specialties: Beauty and wellness business (including service concepts like salons/skin studios), media/podcasts and brand strategy.
Emma Sandler BeautyMatter / Agenda (freelance)
Beauty business journalist (ex-Glossy editor) and contributor to BeautyMatter/Agenda, reporting on services and brand strategy. Specialties: Beauty/wellness business, marketing and Gen Z shopping behavior, with coverage of service expansions by brands and retailers.
Rebecca Shipman Groomer to Groomer (Barkleigh Productions)
Managing editor for Groomer to Groomer, a leading trade outlet for grooming businesses and mobile/salon operators. Specialties: Pet grooming industry, salon management, education and events for grooming professionals.
Stacey Soble Salon Today / Modern Salon (Bobit)
Editor-in-chief of Salon Today and brand content strategy director at Modern Salon, covering the business of salons/spas. Specialties: Salon and spa business management, marketing/technology, design and leadership for service operators.
Rachel Strugatz Freelance (BoF, NYT, others)
Freelance beauty-business journalist with bylines at BoF and The New York Times, known for reporting on the business of beauty and services. Specialties: Beauty industry business, services and retail; brand/celebrity strategies and M&A.
John Van Horn Parking Today
Founder and longtime publisher; now Editor Emeritus at Parking Today, a key voice on the parking services industry. Specialties: Parking operations and technology, mobility services and industry events.
Patti Martin Bartsche American Funeral Director (Kates-Boylston)
Managing editor and contributor overseeing American Funeral Director’s coverage of funeral-service operations and trends. Specialties: Death-care services (funeral homes, cemeteries, cremation), operations and leadership.
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