300 Plus Seat Call Center Looking To Be Acquired
Executive Summary:
Business is a leading business process outsourcing (BPO) provider headquartered in the Philippines, with a global presence. Established in 2021, the company specializes in delivering high-quality outsourcing solutions, including inbound and outbound call center services, back-office operations, and automation-driven processes. With a strong focus on innovation and client satisfaction, Business serves clients across diverse industries, including recruitment, finance, travel, and manufacturing. The company is committed to leveraging advanced technology and skilled talent to drive measurable results for its global clientele.
Industries Served:
• Recruitment
• Finance
• Travel & Tourism
• Manufacturing
• Retail
• Automotive
• Education
• Real Estate
• SAAS/Cybersecurity
• Digital Media
Services Offered:
• Inbound and Outbound Call Center Services
• Back-Office Operations
• Voice/Chat Support
• Website Support
• Automation and AI Solutions
• Skilled Remote Teams
Geography:
• Headquarters: Philippines
• Global clients in the USA, UK, Australia, Iceland, New Zealand, and other regions.
Headcount:
• Total Employees: 307
Onsite: 95%
Work-from-Home: 5%
• Seat Capacity: 520
Revenue:
• 2023–2024: $2,327,104.63
• 2024–2025: $3,737,787.89
EBITDA:
• 2023–2024: $74,320.00
• 2024–2025: $548,700.00
Revenue Forecast:
• 2025–2026: $5.4M
• 2026–2027: $7M
Additional Information:
Maintains high operational standards and complies with GDPR regulations. The company’s operations are predominantly phone-related, with over 80% of activities focused on voice-based services.
The company’s business development strategy relies heavily on organic lead generation through its website, which ranks highly for relevant search terms. This approach, combined with the CEO’s extensive network, ensures a steady flow of new business opportunities.
Certifications:
• GDPR Compliance
Operational Highlights:
• Client Acquisition: Primarily through organic website leads and CEO’s network
• Focus on Innovation: Integration of automation and AI to enhance efficiency
• Client Relationships: Managed by the CEO and Client Services Team
Financials (USD)
Asking Price Not Disclosed
Cash Flow Not Disclosed
Sales $4,000,000
Deal Terms
Represented by broker? Yes
Buyer Fee? Yes
Seller Financing? No
Willing to co-broke? No
Principals only? No
Franchise? No
Management will stay? Yes
Relocatable? Yes
Real Estate? No
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