Onshore BPO Looking To Be Acquired
Executive Summary:
Business is a U.S.-based contact center services provider specializing in high-quality voice-based customer engagement solutions. With a focus on both sales and customer care/technical support, it delivers tailored contact center operations for clients across diverse industries. The company operates with a hybrid model, leveraging a fully remote agent workforce and a scalable facility in the US.
Industries Served:
Business Services, Technology, Customer Support, Sales
Services Offered:
• Inbound Customer Service
• Outbound Sales & Lead Generation
• Technical Support
• Account Management
• CRM & Ticket Management Integration
Geography:
All agents are U.S.-based, working remotely.
Headcount:
• 80 Employees
Financials:
• EBITDA:
2023: $1.2 M
2024: $1 M
2025 (Jan-Jun): $600 K
• Revenue:
2023: $7 M
2024: $4.5 M
2025 (Jan-Jun): $2 M
Additional Information:
•. Operations are designed for flexibility and scalability, with a strong emphasis on secure, integrated client solutions and a proven management team.
• All client relationships are managed by a dedicated Client Success team, ensuring high-touch service and accountability.
Financials (USD)
Asking Price Not Disclosed
Cash Flow Not Disclosed
Sales $4,500,000
Deal Terms
Represented by broker? Yes
Buyer Fee? Yes
Seller Financing? No
Willing to co-broke? No
Principals only? No
Franchise? No
Management will stay? Yes
Relocatable? Yes
Real Estate? Available On Request
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