Caribbean well-established BPO provider

Bahamas
Asking Price: $10,000,000
Business For Sale Details
Listed on Aug 26, 2025

A well-established, high-performing KPO/BPO platform located in the Caribbean, with a proven track record of delivering premium multilingual services to a prestigious, long-standing client base.

Highlights
Location: Caribbean-based operations center with both nearshore and offshore capabilities.

Team: 1,100+ employees with expansion capacity for 400 additional workstations.

Leadership: Seasoned management with over 20 years of experience in the BPO sector.

Languages: Services delivered in English, Spanish, and French.

Services Provided
Tier 2+ voice support

Back-office processing

Email, chat, and SMS communication

Specialized in customer service, retention, collections, and sales

Client Portfolio
Longstanding contracts (4–11 years)

Blue-chip clients with top-tier satisfaction rankings

#1 performance ranking for every client served

Service Distribution
Sales: 48%

Customer Service: 43%

Retention: 7%

Collections: 2%

Industry Exposure
Human Capital

Telecom

Finance

Media (Inbound & Outbound)

Financial Snapshot (CY 2025 Projections)
Gross Profit: $11.4M

Estimated EBITDA: $1.7M

EBITDA Margin: ~15% with potential incremental margins over 35%

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Financials (USD)

Asking Price $10,000,000

Cash Flow Not Disclosed

Sales Not Disclosed

Deal Terms

Represented by broker? Yes

Buyer Fee? Available On Request

Seller Financing? Available On Request

Willing to co-broke? Available On Request

Principals only? Available On Request

Franchise? Available On Request

Management will stay? Available On Request

Relocatable? Available On Request

Real Estate? Available On Request

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