Requesting Information (36)
Yes. In fact, we encourage you to call them because your inquiry email may not have reached them. For example, it may have ended up in their spam folder.
Sorry. We do not offer the ability to export sent inquiries.
No. You cannot inquire about a cancelled listing.
No. You cannot unarchive an inquiry. The archiving process is not reversible.
No. We don't review them. We send them out immediately.
If you want to maximize the chances that advertisers will respond to your inquiries, we recommend that you complete your member profile and verify your identity. These actions...
Follow this link to the Inquiries Sent page. Then click on the Include Archived Inquiries checkbox above the table. Archived inquiries have the word archived under the date re...
Follow this link to the Inquiries Sent page. Find the inquiry you want to archive and click on the checkbox at the end of the row. Then click on the Archive Selected Inquiries...
Follow this link to the Inquiries Sent page. Click on the row for the inquiry you want to download. This takes you to a page showing details for the inquiry. Click on the blue...
Click on the green Send Inquiry button on the upper right side of the listing page. You'll see a form for entering your contact information. If you've sent inquiries before, t...
Scroll down to the bottom of the listing. You'll see a green Send Inquiry button above the Listed By box. Tap on the button. You'll see a form for entering your contact inform...
Click on the Print button at the top of the Inquiry Sent page. You can only do this if you are using a desktop or laptop computer. The button does not appear on phones or mobi...
Inquiries are archived in two ways. The first is if you archive them yourself using one of the archive commands. The second is if they are archived by us. Our software automat...
If you are on the Pro member plan, you can send up to 10 inquiries per day. If you are on the Basic (free) plan, you can send up to 2 inquiries per day.
It varies enormously. Some advertisers respond within a few minutes and some never respond. If you don't get a response within a few days, contact our Member Services departme...
Unfortunately, this happens from time to time. Sometimes the advertiser enters the contact person's email address incorrectly in the listing form. Sometimes the inquiry email ...
If you cannot find an inquiry, it's probably because it's been archived. If that's the case, it will appear if you click on the Include Archived Inquiries checkbox.
When you send an inquiry, we send out two emails: one asking you to contact the advertiser and one asking the advertiser to contact you. We do this because our emails are not ...
That's correct. You cannot send inquiries if you have an unpaid invoice. Follow this link to pay the invoice....
Sorry. We have the same information as you — the information in the listing itself. If you want more information about a listing, you need to send an inquiry to the adve...
Send us a message. We will contact the advertiser and see if they are willing to unblock you.
Contact our Member Services department and let them know. They will contact the advertiser and get back to you with a working email address....
Contact our Member Services department and let them know. They will contact the advertiser and get back to you with a working phone number....
Archived inquiries are inquiries that are no longer active. You can still view them if you click on the Include Archived Inquiries checkbox on the Inquiries Sent page....
If you are on the Pro member plan, you can inquire about all listings. Basic (free) members can inquire about unlocked listings, but they will need to upgrade to the Pro ...
We recommend that you call the contact person using the contact phone number in the listing. If no phone number is shown, you can also send a follow-up email to the contact pe...
When you send an inquiry, we email it to the contact person immediately and the contact person receives it immediately as long as the email doesn't bounce or end up in their s...
We send your inquiry to the contact person for the listing. (The contact person is shown in the Contact Person box on the Inquiry Sent page.) The contact person can be the mem...
Follow this link to the Inquiries Sent page, which shows all of your active inquiries. They are sorted by date sent with the newest inquiries at the top. Click on a row to see...
When you send an inquiry to an advertiser, the information in the inquiry form can only be seen by the advertiser and the contact person for the listing.
The Contact Person box shows the name and contact information of the contact person for the listing. The contact person can be the member who added the listing (shown in the S...
The Sent To box shows the name of the member who owns the listing that you are inquiring about — the advertiser. Do not contact this person unless they are the contact p...
We want to make sure that advertisers can contact you. It also helps to reduce fraud.
The most common reason is they didn't receive the inquiry email that we sent them. That can happen if they entered the contact email address incorrectly when they added the li...
We limit the number of inquiries people send to prevent them from spamming advertisers. Do not inquire about a listing unless you have a real interest in buying the item adver...
You should call the contact person even if you've sent them an inquiry because they may not have received your inquiry. They may have entered the email address incorrectly, or...
