Help Center
Welcome to DealStream’s Help Center — your go-to resource for FAQs, tutorials, and guides designed to help you quickly find, evaluate, and move forward with deals in our marketplace. Dive into our library of step-by-step articles, expert tips, and platform overviews to make the most of the DealStream marketplace — where entrepreneurs, investors and deal-makers connect and transact.
Searching Listings
- What is Search Genius?
- What is a saved search?
- What does the purple Standard oval mean in the upper right corner of some listings?
- What does the yellow Promoted oval mean in the upper right corner of some listings?
- If I report someone for abuse, will their listings appear in my searches?
- See All 27 articles
Requesting Information
- Why should I call a contact person if I've sent them an inquiry?
- Why do you limit the number of inquiries I can send?
- Why do some advertisers not respond to inquiries?
- Why do I have to verify my email address before I can start sending inquiries?
- Who is shown in the Sent To box on the Inquiry Sent page?
- See All 36 articles
Managing Your Leads
- Your inquiry emails are not reaching the contact people for some of my listings. How can I fix this?
- How do I block someone from contacting me?
- Where can I see the inquiries received about a specific listing?
- Where can I see the inquiries I've received about my listings?
- When someone sends me an inquiry, do you also send them an email asking them to contact me?
- See All 31 articles
Connect and Network
- What is the difference between Invitations, DealMail, and Listing Inquiries?
- Should I use DealMail to inquire about a listing I am interested in?
- Should I use DealMail to advertise my listings?
- What does the Include Archived Conversations checkbox mean in DealMail?
- How do I send or receive DealMail messages?
- See All 21 articles
Safety and Privacy
- What tips do you have for doing business safely?
- I'm being asked to provide a financial statement before I can get more information. Is this normal?
- I'm being asked to sign a non-disclosure agreement (NDA) before I can get more information. Is that normal?
- I think one your members may be engaging in illegal or unethical activities. How do I report it?
- Do you sell any data to marketers?
- See All 17 articles