Managing Your Leads (31)
No. You cannot control the types of inquiries you receive. We may add this capability in the future if enough people request it.
No. You cannot unarchive an inquiry. The archiving process is not reversible.
Yes, they can. We have a number of systems in place to find and suspend fraudsters, but our systems are not 100% effective and you may get an inquiry from a fraudster. Follow ...
No. You don't have to respond to every inquiry, but we recommend it. It's courteous and you may discover that the inquiry sender is a really good prospect.
No. We forward them to you as is.
No. We do not verify the contact email addresses entered in inquiries, but we do remove such addresses if our inquiry notification email is returned as undeliverable.
No. We do not verify the contact phone numbers in inquiries, but we do remove such phone numbers when members report them as non-working.
Follow this link to the Leads Received page. Then click on the Include Archived Inquiries checkbox above the table. Archived inquiries have the word archived under the date re...
Follow this link to see our tips for checking out people who send you inquiries....
Follow this link to the Leads Received page. Find the inquiry you want to archive and click on the checkbox at the end of the row. Then click on the Archive Selected Inquiries...
If you wish to block someone who sent you an inquiry, follow this link to the Leads Received page. Find the inquiry they sent you and click on the row. This takes you to the d...
Follow this link to the Leads Received page. Click on the row for the inquiry you want to download. This takes you to a page showing details for the inquiry. Click on the blue...
Follow this link to the Leads Received page. Then click on the Export button above the table. You'll be prompted to select a location for the export file. Select a location an...
You can only report people who have sent you an inquiry or received an inquiry from you.
If you wish to report someone who sent you an inquiry, follow this link to the Leads ...
Follow this link to the Blocked Members page. Find the person you want to unblock and click on the Unblock button at the right of the row....
Inquiries are archived in two ways. The first is if you archive them yourself using one of the archive commands. The second is if they are archived by us. Our software automat...
If you cannot find an inquiry, it's probably because it's been archived. If that's the case, it will appear if you click on the Include Archived Inquiries checkbox.
People can see the contact information in your listing as soon as they complete the inquiry form, and they can then call you immediately. If you haven't checked your email in ...
Yes, but exercise the same caution as you would with any person you don't know. Cancelled members are people who have closed their accounts voluntarily. They haven't been susp...
No. If they were suspended, it may have been because they did something illegal or unethical. It's not safe to contact them and you should not respond if they try to contact y...
Yes. We suggest you first try calling the prospect using the phone number in the inquiry. If you can't get through, let us know and we will try. Follow this link to send us a ...
First, add these email addresses to your contact list: alerts@dealstream.com and notifications@dealstream.com.
Next, follow this link to send yourself test emails from these ...
We suggest that you change to the Pro member plan. This will make your listings Promoted listings and Promoted listings are more visible than Standard listings....
Archived inquiries are inquiries that are no longer active. You can still view them if you click on the Include Archived Inquiries checkbox on the Leads Received page....
We limit the number of inquiries that people can send. People on our Pro member plan can send up to 10 inquiries per day. Basic (free) members can send up to 2 inquiries per d...
It means the inquiry was inquiring about a profile and not a listing. We no longer allow people to inquire about profiles — only listings.
We send the inquiry to the address you entered into the Contact Information section of the listing form. This defaults to your DealStream account email address but you can cha...
Yes. When someone sends you an inquiry, we send an email to you asking you to contact the sender and we also send an email to the sender asking them to contact you. We do this...
Follow this link to the Leads Received page, which shows all of your active inquiries. They are sorted by date received with the newest inquiries at the top. Inquiries receive...
Follow this link to the Manage Listings page. This takes you to a page showing all your listings. Find the listing you want and click on Analytics. This takes you to a page th...
Ask your contact people to check their spam folders to see if the emails have ended up there. If the emails are in the spam folder, tell your contacts to click on the Not Spam...
