Account Management (32)
Yes. You can close your account at any time and we will issue a refund for the unused portion of your plan. You may have to pay an early termination fee, which will be deducte...
No. We do not accept checks.
Yes. You can prevent your plan from renewing by changing to a Free plan. The change will take effect at the end of your current billing cycle, and you will remain on your curr...
No. Customers do not have to pay anything to send inquiries. But only customers on the Pro member plan can inquire about both locked and unlocked listings....
No. We do not accept PayPal.
Follow this link to the Account page. You'll see a link called Your Display Name in the Personal Info box. Click on the link and you'll see a page for changing your Display Na...
Follow this link, enter the new name, then click on the Save button. You'll see a popup confirming the change. Warning: You may lose your Verified Identity status if you chang...
Follow this link to the Account page. You'll see a link called Email Address in the Personal Info box. Click on the link and you'll see a page for changing your account email ...
Follow this link to the Account page. You'll see a link called Change Password in the Login & Security box. Click on the link and you'll see a page for changing your passw...
Follow this link, you'll see a link called Phone Number in the Personal Info box. Click on the link and you'll see a page for changing your phone number. Enter the new number,...
Follow this link to the Manage Plans page. Click on the plan you want and follow the instructions.
Follow this link to the Account page. At the bottom of the page, you'll see the question, "Need to deactivate your account?" followed by a link to "Take care of...
Follow this link. Then click on the purple invoice link. This will take you to a page at Stripe, our payment processor. Click on Download Receipt or Download Invoice. Stripe w...
In order to create a listing or send an inquiry you will need to verify your phone number first. You will only have to do this one time. Follow this link
Please provide ...
Follow this link to the Login page. Enter the email address and password for your cancelled account and click on the Log In button. You'll be redirected to a page that asks if...
Follow this link to the Plans & Billing page. Then click on the Payment methods tile.
Check your spam folder. If the reset email isn't there, follow this link to contact us. We will investigate and report back to you. To avoid email delivery problems, we recomm...
It means you cannot create an account with that email address, which is associated with a suspended account. We block suspended accounts from re-registering.
Follow this link to the Login page. You'll see a link that says "Forgot your password?" Click on this link and you'll see a page for entering your account email addr...
We accept US Dollars for plans.
The Legal Name is your given name and the Display Name is the name shown on our website.
You may cancel your plan at any time. If you cancel, we will refund the unused portion of your plan less the applicable termination fee (see below).
You may also change from ...
We accept all major credit cards and digital wallets, such as Google Pay, Apple Pay, and Microsoft Pay. We accept fewer payment methods for plans because some payment processo...
If you're an advertiser and you're on a tight budget, the Basic (free) plan is the best choice.
If you're an advertiser and you're not on a tight budget, the Pro plan is the ...
If you ignore our request and refuse to verify your identity, we will suspend your account. We have an aggressive policy for keeping fraudsters out of our community, and reque...
Follow this link to the Plans & Billing page. Then click on the Billing statement tile. Then click on the purple the invoice link and you'll see a page with the charges to...
We are asking you to verify your identity because our system has flagged your account for review or because you are operating in one of our Funding categories. It's easy, secu...
Your account was suspended because you violated our Terms of Use. We consider all of the following to be violations:
Creating an account with a false name. Posting list...
You are required to verify your email address so we know we have the correct email address for you to receive communications from our website.
Yes. All of our plans renew automatically. You can cancel your plan at any time and receive a refund for the unused portion of your plan. You may have to pay an early terminat...
No. If you were suspended for violating our terms of use, you are not entitled to a refund for the unused portion of your plan.
We reject credit cards for various reasons: lost or stolen cards, insufficient funds, failed fraud checks, and so on. We cannot override our billing software, so we suggest yo...
